Aging | October 1, 2014

Introducing Performance-Based Contracting: A Comparison of Implementation Models

Linking provider payments to performance measures is gaining popularity as a way to improve outcomes, efficiency and innovations.  Three performance-based contracting models have been implemented in Allegheny County, targeting: 1) the Senior Center network; 2) child welfare providers; and 3) DHS-funded providers of the Allegheny County Jail Collaborative.  Each focuses on service-related outcomes and offers ...


Aging | July 1, 2014

Never Let a Good Crisis Go to Waste: Building a Better Home-Delivered Meals System

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When its largest provider of Home -Delivered Meals (HDM) suddenly decided to discontinue its service, the Area Agency on Aging (AAA) had just weeks to ensure that 800 frail and disabled adults would continue to get the meals they depended upon. Partnering with six providers, AAA seized the opportunity to reshape the HDM program. By ...


Aging | October 1, 2013

Retooling with Rigor: Upgrading the Area Agency on Aging’s Options Care Management Program


In 2011, the Allegheny County Area Agency on Aging, part of the county’s Department of Human Services, embarked on an effort to improve the quality of its Options Care Management program. The Options Care Management program provides support to more than 5,000 non-Medicaid-eligible individuals, age 60 and older, so that they may continue living in ...


Aging | May 1, 2012

Allegheny County LINK: A Summary of Data and Consumer Feedback

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The Link is a collaborative effort among local agencies, organizations and indi­vidual consumers, designed to help older adults and people living with a disability maintain their independence, dignity and quality of life. Funded in 2006 by the Pennsyl­vania State Office of Long Term Living, the mission of the Link is to simplify and streamline access ...


Aging | August 1, 2011

Prevention Programs Across the Department of Human Services


DHS is committed to meeting the human services needs of county residents, particularly the county’s most vulnerable populations, through an extensive range of prevention, early intervention, crises management and after–care services. While system involvement is sometimes inevitable, necessary and highly beneficial to consumers, DHS believes that preventing the need for such system interventions can ultimately ...


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