COVID-19 and Employment of Human Services Clients

This report explores the effect of the COVID-19 pandemic on employment in Allegheny County. It uses data from Pennsylvania Unemployment Insurance records. We examined the employment, earnings and unemployment benefits of working-age clients of the Allegheny County Department of Human Services (DHS) from July 2019 through September 2020. This analysis sheds light on how some of Allegheny County’s neediest workers fared in the months preceding and following the onset of the pandemic in March 2020.

What are the takeaways?

  • DHS clients have persistent difficulty maintaining work and earning enough money to support themselves. Working-age clients had employment rates between 34 and 38 percent and quarterly earnings around $4,000 prior to the onset of COVID-19.
  • DHS clients’ employment and earnings decreased markedly during the first few months of the COVID-19 pandemic, but began to rebound back to pre-pandemic levels by the end of September 2020. These trends paralleled the countywide situation.

How is this report used?

By continuing to investigate our clients’ employment experiences, DHS and its partners can gain insight into the economic challenges of our clients and tailor our services, including education and job-related supports, to better meet clients’ needs.