Input from community members is vital to the work that Allegheny County Department of Human Services (DHS) does. Understanding the perspectives of people in our community is especially important now as the repercussions from COVID-19 continue to affect people. One way that DHS is learning about the community’s needs is by posing questions on a public online feedback platform called Neighborland. DHS is reviewing and summarizing the answers we receive for each question and analyzing the text for common themes. Feedback will be used to inform our programming as we support residents affected by COVID-19 and plan for the future.