This paper, presented at the 28th Annual APPAM Research Conference in November 2006, describes the context and need for integrated data in human services, data warehousing technology and its unique challenges in the public sector, innovative data warehouse applications that have arisen in part from joint projects with universities, and future opportunities for data warehousing.

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With the creation of the Department of Human Services in 2007, Director Marc Cherna began the process of integrating the existing Departments of Aging, Federal Programs, Children and Youth Services and Mental Health/Mental Retardation/Drug & Alcohol/Homeless & Hunger Programs. The restructuring, which was the result of a lengthy internal planning process and public discussion, is discussed in this paper, and updated a year later in the related progress report.

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Click here to read a related progress report.