The Incarcerated Individuals Welfare Fund (IIWF)

Since 2022, the Allegheny County Jail Oversight Board (JOB) has approved monthly disbursements of $125 to individuals in custody from the Incarcerated Individuals Welfare Fund (IIWF). In 2024, the IIWF program provided more than $2.6 million to over 6,000 accounts for incarcerated individuals. These payments provide individuals in custody with funds that can cover expenses for phone calls, tablet use, commissary items and legal fess (e.g., fines, bail). Recipients can also save funds for use after release.

In January 2025, the JOB asked DHS to provide a descriptive analysis of the IIWF’s recipients and their use of the funds to inform future disbursement of the IIWF. Review the report to learn more about the IIWF—including who receives funds, how recipients spend funds and what impact the funds have on individuals’ outcomes post release.

Key Takeaways

Reach

  • Sixty-three percent of people in the ACJ in 2024 received at least one $125 payment from the IIWF during their stay. If the JOB were to disburse money more than one time a month, more people in the jail would benefit from receiving it.

Reliance

  • 1 in 5 IIWF recipients did not receive any other deposits in their account, underscoring the importance of the IIWF for individuals in custody who do not receive funds from families and friends outside the jail.

Spending Patterns

  • External deposits (from friends and family) did not decrease with the onset of the IIWF. 
  • For individuals who received funds in their first month at the ACJ, the IIWF lead to an increase in spending in every category of purchase—especially on commissary items.

Balance at Release

  • Among Individuals in the ACJ for one month or less
      • The median balance of IIWF recipients at release was $105 more than individuals who did not receive payments through IIWF.
      • IIWF recipients were almost 5x more likely to have a balance over $50 at release than non-recipients.
  • Among long stayers (individuals who stayed more than a month in jail):
      • After the implementation of the IIWF, the median balance at release grew from $4 to $60 and the share of individuals leaving the jail with at least $10 rose from 45% to 76%.

Post-Release Outcomes

  • Short-term outcomes—such as rebooking, emergency room use, shelter use, street homelessness—were not significantly different between individuals who left the ACJ with more than $75 and those who had no funds at release.

 

Questions or Feedback?

We welcome your questions and suggestions. To share feedback, you can reach us at DHSResearch@alleghenycounty.us. If you’d like to stay informed, consider signing up for our newsletter. To learn how to use DHS data in your research, please visit our Requesting Data page. Thank you for your time and interest. Your engagement helps shape and improve how we share data that matters.

Current Information

Parental overdose fatalities have adverse and lasting effects on children’s mental health – heightening the risk of depression, anxiety, post-traumatic stress disorder and suicide. The period leading up to a parent’s fatal overdose may also involve trauma and instability, shaping the conditions in which negative outcomes emerge and persist for children and their families. These consequences may extend far beyond the fatal overdose itself, affecting children’s wellbeing into adulthood and straining the stability of their support systems, including family members who take on increased caregiving responsibilities.

Despite the profound and harmful impacts of parental overdose fatalities, no federal or state data systems currently link parental overdose deaths to their children. This gap in human service infrastructure makes it difficult to (1) identify affected children and families and (2) provide timely, targeted support—especially for those most in need.

This report presents insights drawn from Allegheny County’s integrated data system, which helps illuminate the demographics and service involvement of children and families impacted by parental overdose fatalities.

Key Takeaways

Scope

From 2016-2023, there were 1,694 parents who died of an overdose, leaving behind more than 3,500 children – an average of 447 children per year.

Demographics of the Children

  • The most common age group at the time of parental overdose was 13-17 (25%), but half were under 13 at the time of their parent’s death and 14% (503) were under five.
  • Although most of the children (63%, 2,223) were White, Black children disproportionately lost their parents.

Parent’s System Involvement

  • Most of the parents had prior — and recent — engagement with behavioral health services; more than half received substance abuse treatment services in the 12 months prior to their death.
  • Although most had no child welfare involvement at the time of death, many had prior contact, with most first entering the child welfare system more than four years before the fatal overdose.
  • In the year prior to their death, more than 70% visited an emergency department.
  • More than one-quarter were in the Allegheny County Jail that year.

Children’s Service Involvement

  • Most children had no connection to human services in the year before or after their parent’s death, and interaction with most services stayed consistent pre- and post-death.
  • Compared to other Medicaid-enrolled children and youth, this group had higher rates of mental health outpatient care before their parent’s death.
      • Involvement in mental health outpatient services increased in the nine months after a parent’s death, suggesting increased support during that period.
      • After nine months, treatment rates returned to pre-death levels.
  • Over 30% had a prior child welfare removal – 7% were in a placement at the time of their parents’ death.

Special Focus: Children Under Five

Children under five represent a critical population:

  • Fourteen percent (503 children) were under five at the time of their parent’s death, and more than 80% did not use early childhood services in the year before or after the death.
  • Seventy-five children were under the age of 1 at the time of their parent’s death.
      • More than a third of these children had an open child welfare case at some point prior to their parent’s death.
      • 1 in 5 were in placement at the time of the death.
      • Eleven percent (8) of these children had a referral to child welfare alleging a substance-exposed newborn prior to the parent’s death.

How DHS Uses This Information

DHS uses these data to:

  • use public funding — such as opioid settlement funds — responsibly and equitably to provide care and support to those most in need.
  • strengthen intervention strategies aimed at supporting the wellbeing of children and families.
  • promote transparency and build shared understanding around child bereavement and parental overdose fatalities.
  • surface a critical gap—linking parental overdoses to bereaved children — in human service work and systems.

What’s Next

Allegheny County will receive annual installments of opioid settlement funds (OSF) through 2038. Settlement dollars augment annual HealthChoices and Block Grant funds for behavioral health treatment and supports to help county residents. These are the current and upcoming ways DHS plans to use investments and collaborate with community partners to prevent and reduce substance use harm and fatalities in the community:

  • Expanding Early Head-Start Child Care for children impacted by substance use
  • Launching a County-wide campaign to promote safe medication storage and offer guidance on naloxone (Narcan) use for households with small children
  • Improving school-based assistance for children impacted by substance use
  • Increasing medication for opioid use disorder (MOUD) availability, including in the Allegheny County jail
  • Creating warm handoffs to treatment from emergency departments, to facilitate rapid referrals to treatment for patients with SUD.
  • Testing innovative strategies, such as contingency management (i.e., offering rewards when individuals achieve specific milestones or behaviors related to recovery), for stimulant addiction (e.g., cocaine, methamphetamine)
  • Gathering continued input from the community to identify the most effective ways to support families and children affected by overdoses

These current and upcoming efforts aim to deepen DHS’s understanding of community needs and ensure the use of public funds strengthen community wellbeing.

 

Questions or Feedback?

We welcome your questions and suggestions. To share feedback, you can reach us at DHSResearch@alleghenycounty.us. If you’d like to stay informed, consider signing up for our newsletter. To learn how to use DHS data in your research, please visit our Requesting Data page. Thank you for your time and interest. Your engagement helps shape and improve how we share data that matters.

Older Adults Using Homeless and Housing Supports

Across the United States, homeless Continuums of Care are observing increasing rates of older adults experiencing homelessness. This brief examines these trends in Allegheny County, PA, where the share of the population age 65 and older is rising.

What is this report about?

In this brief, we looked at trends in older adults (age 65+) using emergency adult-only emergency shelters over the last decade (2015 through 2024), including their demographics, lengths of stay and exit destinations compared to other adults using shelter.

What are the takeaways?

  1. The number of older adults in shelter more than tripled between 2015 and 2024 (from 58 to 191 clients), but they still comprise a small percentage of the overall adult shelter population. In 2024, the proportion of older adults in shelter was 7%.
  2. From 2015 through 2024, 74% (N=611) of older adults using adult-only emergency shelter were men, but over the course of the decade, the share of older adult women using shelter has increased as the share of older adult men has decreased.
  3. Forty-two percent of older adults using shelter in 2024 were Black, indicating disparity even among older adults in poverty; in 2023, Black individuals made up 17% of older adults in poverty in Allegheny County.
  4. Since 2019, older adults exiting year-round emergency shelter stayed longer than adults age 18 through 64. However, older adults’ median length of stay has declined greatly after peaking in 2021.
  5. More than 60% of older adults had just a single stay in year-round shelter over the decade; about 3% stayed more than five times.
  6. Older adults were more likely than adults under age 65 to exit shelter to a housing unit with an ongoing subsidy, likely due to the higher number of specially designated federally assisted units available to these individuals.

How is this report being used?

This report provides insight into current and future housing support needs for older adults, information DHS can use to create new or enhance existing supports for older adults experiencing housing instability or homelessness.

Questions or Feedback?

We welcome your questions and suggestions. To share feedback, you can reach us at DHSResearch@alleghenycounty.us. If you’d like to stay informed, consider signing up for our newsletter. To learn how to use DHS data in your research, please visit our Requesting Data page. Thank you for your time and interest. Your engagement helps shape and improve how we share data that matters.

 

DHS Client Incentive Program

Resources

Background

The Allegheny County Department of Human Services (DHS) regularly collects feedback from community members who use DHS and DHS-funded programs. Collecting and using this feedback demonstrates a commitment to continuous quality improvement, increasing trust among service users. DHS also administers broad-scale research surveys that gather data to help the Department conduct rigorous program evaluations. Recognizing the time and effort required for clients to participate in these activities, and the value of having higher, representative response rates, DHS has a standard practice of providing monetary incentives.  

Key Takeaways  

The data brief discusses the challenges of and solutions to scaling monetary incentives at large organizations, and it provides summary analytics about DHS’s incentive spending from Fall 2020 through December 2024.

  • In Fall 2022, DHS invested in two key partnerships, including a digital gift card platform, that has resulted in collecting more client feedback and human subjects research than ever before.  
  • From 2020 to 2023, the number of clients who were given a gift card for their participation in data collection increased by nearly one order of magnitude each year.  
  • Offering incentives increased participation rates, improved sample representativeness, and reduced the amount of staff time needed for data collection.  
  • While incentives encourage participation with research activities, gift card redemption is largely influenced by the gift card amount; only 21% of gift cards $5 or less are redeemed while 91% of gift cards $30 or more are redeemed.  
  • The top 3 brands for which participants choose to redeem their digital gift cards are Amazon (29.8%), Mastercard (9.5%) and Visa (9.2%).  

Why This Matters and What’s Next

Client feedback helps DHS and its providers identify what services are working well and what are not meeting clients’ needs. Offering incentives increases participation rates, and higher participation rates lead to a more representative dataset to inform public policy decisions. Using technology-based business processes to collect data and process incentives allows DHS to do this at scale across nearly 500 contracted providers and over 200,000 clients served annually. Having extensive and robust feedback from the public ensures that residents are active partners in shaping service systems — and that those service systems are responsive, equitable and reflect the needs and priorities of the community.

Questions or Feedback?

We welcome your questions and suggestions. To share feedback, you can reach us at DHSResearch@alleghenycounty.us. If you’d like to stay informed, consider signing up for our newsletter. To learn how to use DHS data in your research, please visit our Requesting Data page. Thank you for your time and interest. Your engagement helps shape and improve how we share data that matters.

Resources

Overview

This dashboard provides information on individuals who use services from the Allegheny County Office of Developmental Supports (ODS). To best understand the scope and role of ODS services, this dashboard includes data on demographic characteristics, diagnoses and the services and supports used by eligible, registered individuals. To offer a comprehensive view of service involvement for these individuals, this dashboard also includes data on additional human services and supports that falls outside of the ODS direct oversight.

Consistent and effective support requires a knowledge of who is receiving services and an understanding of how recipients use those services. This dashboard supports informed decision-making and collaboration among providers, community partners, policy makers and families by identifying patterns and gaps in service use — both within and between service systems. This information can guide strategic funding and service decisions —ensuring service delivery is responsive, equitable and aligned with the lived experiences of ODS service users. Ultimately, this dashboard has the potential to improve outcomes for service users in Allegheny County.

 

Dashboard Guide

How to Use the Dashboard

At the top of the dashboard, you’ll find tabs that let you switch between different sections of content. Hovering over visuals will reveal additional details. Some dashboard tabs include filter tools—typically located on either the left-hand or right hand side of the screen—that allow you to explore the data by time period, demographic group or service type. Selecting a specific part of a chart or map may also filter the view of the data on the dashboard. To return to the full view of ODS service users, clear any filters you’ve applied. Many of the visual elements are interactive and built to support user-driven exploration.

Key Features

  • Explore demographics (e.g., age, race, sex assigned at birth) of registered individuals
  • View distribution and types of diagnoses (e.g., autism, intellectual disability)
  • Compare use of ODS services and waiver types
  • Track annual registration counts and geographic distribution across Allegheny County
  • Examine the overlap between ODS services and other public service use, including supports for people without stable housing and those who have mental health treatment
  • Filter by time frame, diagnosis, funding type and municipality

About the Data

This dashboard uses data from the Pennsylvania Home and Community Services Information System (HCSIS) and includes individuals registered with ODS. All individuals have qualifying diagnoses (i.e. intellectual disability (ID), autism spectrum disorder (ASD), a developmental disability (DD) before age 9, or a medically complex condition (MCC) diagnosed before age 22). The dashboard updates monthly. To ensure privacy, we use anonymized records and don’t display data for small groups. Definitions and additional details about waiver types and services are available in the Data and Definitions tab on the dashboard.

Trouble viewing the dashboard below? You can view it directly here.

 

Questions or Feedback?

We welcome your questions and suggestions. To share feedback, you can reach us at DHSResearch@alleghenycounty.us. If you’d like to stay informed, consider signing up for our newsletter. To learn how to use DHS data in your research, please visit our Requesting Data page. Thank you for your time and interest. Your engagement helps shape and improve how we share data that matters.

Current Information

Background

In the United States, there are barriers to accessing mental health services, especially for Medicaid recipients, who face additional challenges in receiving care compared to their peers who use private insurance. Medicaid recipients often have decreased provider acceptance rates and increased wait times for care. Reimbursement rates can influence the availability and quality of mental health services for these recipients, highlighting the importance of evaluating compensation frameworks and their impact on the access and delivery of mental health services.

The Allegheny County Department of Human Services (DHS) partners with Community Care Behavioral Health (CCBH) to provide behavioral health services for Medicaid recipients. The resources (i.e. report and summary) present a decade (2010-2019) of information, encompassing claims data (i.e. billing and payment records) and rate variations. Analyzing data prior to COVID-19 ensures findings and inferences from the data reflect pre-pandemic conditions only.

What You Need to Know

The report evaluated over 1,100 behavioral health providers and over 90 service codes. The evaluation of reimbursement rates and service availability has identified some relationships between provider responsiveness and payment systems.

  • A 20% increase in Medicaid reimbursement rates resulted in a 3.2% increase in services offered, demonstrating a small yet positive relationship. The increase in reimbursement rates offered a temporary increase in service provisions, but this effect was not sustainable, eventually declining or disappearing within 4-5 years. 
  • Established clients made up more of scheduled visits than new patients during this time of rate and service increases.
  • Larger providers have less challenges in adopting and adapting to rate fluctuations than smaller providers.

Why This Matters and What’s Next

In Allegheny County, Medicaid reimbursement rates are generally lower than Medicare rates. The disparity in these funding mechanisms suggests Medicaid enrollees are less attractive to providers than Medicare recipients. The analysis also suggests rate increases did not offer a sustainable solution for increased access to mental health services. Addressing system-level constraints (e.g. workforce shortages, limited facility capacity) may facilitate development of sustainable and equitable approaches to receiving care. Additionally, continued monitoring and evaluation of the needs of small providers, the disparity between Medicare and Medicaid rates, and the demand for a long-term sustainable strategy for service provisions may be particularly beneficial, as these efforts may be crucial in establishing effective and equitable health care solutions for Allegheny County and the nation.

Current Information

The Allegheny County Department of Human Services (DHS) engages clients and others who interact with DHS programs in a variety of ways: regular roundtables/cabinets (e.g., Children’s Cabinet); town halls and community forums; social media (e.g., Facebook and LinkedIn); and the Director’s Action Line (DAL). In 2018, DHS expanded its public engagement strategy to include SMS text messaging (texting), a tool that is convenient for recipients and allows DHS to scale up communication with clients and other Allegheny County residents.

How does DHS use text outreach? 

DHS uses text outreach in a variety of ways, including collecting feedback after a service touchpoint, increasing program engagement, recruiting for paid research opportunities, and providing timely alerts. Text messaging has allowed DHS to connect clients to resources at scale, and to solicit feedback from clients who would likely never otherwise have the time or opportunity to share their feedback.

What data is available?

The data brief provides more information about the communication strategy and descriptive analytics from 2018 to 2022. The interactive dashboard, which is updated daily, allows users to drill down to individual text campaigns to understand the purpose, the number of messages sent, and the demographics of people who were contacted.

Terms and Conditions

This service is used by the Allegheny County Department of Human Services to send you notifications about publicly funded services. You can cancel this service at any time. Just text “STOP” to 987987. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just text “START” to 987987, and we will start sending messages to you again. If at any time you forget what keywords are supported, just text “HELP” to 987987 After you send the message “HELP” to us, we will respond with information about the program. Message frequency varies. Carriers are not liable for delayed or undelivered messages. As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can contact us at DHS-Research@alleghenycounty.us

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Pittsburgh-Allegheny County is one of eight sites participating in the Community Choice Demonstration (CCD) – a large-scale, multi-site randomized controlled trial to test the efficacy of offering housing mobility-related services to families with children in the Housing Choice Voucher (HCV) program. The CCD builds on prior research showing that growing up in lower-poverty neighborhoods increases children’s academic achievement, long-term earnings as adults, and selected improved health outcomes for children and adults.

What is this report about? 

This Rapid Cycle Evaluation is the first report assessing the early implementation of the Demonstration and capturing the initial impact and costs of comprehensive mobility-related services (CMRS). The report provides preliminary findings on the locational outcomes for 596 HCV families with children who enrolled in the first 8 months of the 6-year Demonstration through March 2023. This is the first of a series of reports expected over the next eight years detailing progress of the Demonstration, which began in August of 2022 and ends in October 2028.

What are the takeaways?

An analysis of 12 months of data indicates that the Demonstration is having a statistically significant, positive impact on moves to low-poverty, high opportunity areas. Almost 24% of HCV families with children who received CMRS moved to an opportunity area, compared to 4% percent of HCV families in the control group. The offer of CMRS resulted in a nearly 20 percentage point increase in the share of families moving to an opportunity area within 12 months of study enrollment.

Reports

In 2018, the Allegheny County Department of Human Services entered into a formal data use agreement (DUA) with UPMC Health Plan. The purpose of the agreement is to improve care for shared clients. The report — Leveraging Data to Support Health Equity in an Integrated Delivery and Finance System — details how UPMC leveraged data sharing, spotlights associated outcomes and suggests future directions for data practices in healthcare settings.

Social determinants of health (SDOH) are non-medical factors—such as housing, food security, and social support—that significantly affect health, well-being and quality of life. Because these factors often remain unknown within healthcare systems, the University of Pittsburgh Medical Center (UPMC) and the Allegheny County Department of Human Services (DHS) integrated healthcare and human services data to bridge the gap between medical and non-medical information. Their collaboration in data-sharing supports holistic, equitable care and underscores the role of informed system design in improving health outcomes.

View the report to learn how collaboration between DHS and UPMC strengthen social supports and advance health equity.

Key Takeaways:

  1. Needs Identification: Screening found unmet social needs for more than one-third of women.
  2. Connecting people to support: Providers linked over 700 individuals with essential social services and support.
  3. Cross-sector impact: Coordination across systems identified 281,000 shared clients and resulted in enhanced care management for 100 adult Medicaid/Special Needs Plan members.

Questions or Feedback?

We welcome your questions and suggestions. To share feedback, you can reach us at  DHSResearch@alleghenycounty.us. If you’d like to stay informed, consider  signing up for our newsletter. To learn how to use DHS data in your research, please visit our  Requesting Data page. Thank you for your time and interest. Your engagement helps shape and improve how we share data that matters.